We recommend getting your order delivered at least 2 days before your event
With you by 7pm
Post by midday
If your outfit isn't suitable - don't worry, we give rental credit for one unworn item per order.
Add our 'peace of mind' cover at checkout
We can exchange any number of items in your order.
Camel leather belt with gold hardware and a buckle fastening.
Once you have worn your outfits please place them inside the returns bag and attach your provided returns label. You do not need to wash any of the clothes - we do that for you.
Please ensure that your return has been dropped off at your local DPD Pickup Shop the Post Office on or before midday on your designated return date. There are 4,500 of these throughout the UK. Find your local one here: DPD Pickup Shops.
You must keep your proof of postage receipt - this is to ensure you are not unfairly charged in cases where the courier have lost the items.
Once you have found something you love, select your size, rental period (choose from 4,10 or 16 days) and delivery date then add to bag. We recommend booking your delivery to arrive 2 days before your event.
You can also choose to add damage cover to any of your items before proceeding to checkout, this will cover you against any accidental damages.
At checkout tell us where to ship the outfits and enter payment details. Please note, we charge a rental fee of £6.99 for every unique delivery date in your order. For multiple items with the same delivery date will only be charged this fee once.
When your outfits arrive please try them on - keeping the ribbon in place. Only remove the ribbon once you have decided to wear the outfit for your event.
Please tag us - @cloanrental to be featured on our Modelled By You page.
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